FAQs

What are your candles made of?

Diedrich Candle Co. scented candles are made with all-natural soy wax, braided cotton wicks, and scented oils. 

Where do you get your materials?

We source all of our materials from companies here in the US.

Where are you candles made?

All of our candles are hand-poured and hand-packaged in our workshop in Norborne, MO.

Do you have a store I can visit in-person?

We have our candles available for purchase in the following locations!

  • Carroll County Mercantile - 8 W. Benton St. Carrollton, MO 64633
  • Double T Mercantile - 1303 Washington St. Chillicothe, MO 64601
  • Grand River Marketplace - 108 E. Broadway St. Brunswick, MO 65236
  • Local Luxuries Boutique - 314 N. Main St. Brookfield, MO 64628

How long do your candles last?

As long as you keep the wick trimmed and only burn them for 4-5 hours at a time, our 12oz. Candles last approximately 55-60 hours. 

Why should I trim the wick and only burn your candles for 4-5 hours at a time?

These are common instructions and good practices for any candle and are meant to prolong a candle’s burn time. A longer wick creates a larger flame, a larger flame melts the wax faster, and the wax melts faster than the wick burns away. So the longer your candle burns, the larger the flame gets, causing your candle to melt faster and faster. Keeping the wick trimmed and burning 4-5 hours at a time slows everything down so you get a longer burn time.

Additionally, burning your candle for 4-5 hours at a time ensures that the wax melts all the way to the edge of the container. The melted wax (not the flame) is what gives off your candle’s scent, so this will maximize your candle’s scent when lit. It will also prevent your candle from “tunneling”, or burning a hole down the center of the candle while leaving a ring of un-melted wax along the inside of the container.

How quickly will my order ship?

We make every effort to ship your orders as quickly as possible. Most orders placed before 12pm CT Monday-Friday will go out same day, with the exception of the Summer (Typically May-August) Orders placed after 12pm or on weekends will go out the next business day.

Summer Shipping Schedule - Our Products are temperature sensitive and can be damaged during extreme summer heat. In order to ensure your order is free of damage, we only ship Monday, Tuesday and Wednesday during the summer. This is required to ensure orders are not sitting in non-climate control facilities during shipping.  

All orders are shipped from Norborne, MO via UPS or USPS Priority Mail. 

By default, our packages do not require a signature. If you would like your order to require a signature for delivery, please include your request in the “notes” section of the checkout page.

What makes an all-natural soy wax candle different?

While paraffin wax is refined from crude oil, soy wax is made from soybeans- a completely renewable resource grown here in the US. Compared to paraffin, soy wax burns cleaner with no petrol-carbon soot. Soy wax also burns slower than paraffin, so soy wax candles also last longer.

Can I buy your products wholesale to sell them in my store?

Absolutely! For more information please contact us. 

 

Why are my soy candles frosting?

Frosting is a perfectly natural effect of using soy wax and is unique to vegetable waxes, especially soy. It is the natural wax re-crystallizing. All soy waxes frost to some degree and is a sign that you are using 100% natural soy wax. It is more noticeable with colored candles.